POLICY & TERMS

Privacy Policy


Use this section to provide your company’s Privacy Policy. It’s best to consult a legal professional for this, and we recommend providing content that is easy to read and understand. That way, your website users will know what your Privacy Policy is about and how it affects them.

 

The Privacy Policy is a formal statement that explains to website visitors how your company handles their personal information. It's best to use one that's clear and uses simple language. The content below is only a recommendation and by no means should be used as the right content for your company's Privacy Policy.


01. What personal information do you collect?


  • Information you provide: We receive and store any details you provide about yourself. This may include your name, address, email, username, phone number, and any other information you provide.
  • Automatically collected information: We use automatic processes to collect and store information about you such as your IP address, information provided via website cookie tracking, and other identifying details.
  • Information provided by external sources: This may include any details we may receive from shipping couriers we may work with to deliver your order.

02. Why do you collect personal information?


Use this section to explain the reasons for collecting the information you mentioned. If the information collected is necessary for your store's activity or online purchases, you should mention it and explain how it's related. Provide any and all the reasons for collecting personal information about your customers and website visitors.


03. How do you collect personal information?


List all the ways, methods, and processes by which you collect information about your website visitors.


04. What will the collected information be used for, and who will be able to access it?

 

List all the uses your company will have for the information you collect, and provide details on who will have access to that information, and for what purpose.

Latest update date, year

Terms & Condition

General


Use the Terms & Conditions page to clearly state what your website users and customers can and can't do while receiving services from your online store. This is a legal document that should be prepared with the help of a relevant legal professional to ensure all the relevant information is included.


Generally speaking, the Terms & Conditions should list all the terms of your service, and provide warnings concerning the misuse and/or abuse of of your terms and conditions. If your service includes order delivery, returns, etc., you should include those relevant terms under designated sections. The content below is only meant to be used as a suggestion. You will have to provide your own legally appropriate Terms & Conditions content below.


Placing an order


Use this section to explain what happens once a customer places an order on your website. This should include what happens on your store's end (ex. sending a confirmation email, checking with suppliers), and what the user should expect to happen on their end, too.


Consider details like confirmation of orders in relation to actual payment received, pricing, how and when users can cancel their order, and how and when your store will be able to refuse or cancel orders.

Delivery


This is where you should address your store's available delivery options, the shipping process, if available, delivery times, factors which may potentially delay delivery, parcel tracking and more.

This section could be a good place to mention any delivery restrictions and relevant shipping disclaimers.

Returns & refunds


This is where you should address your store's returns and refunds policies. Think about the conditions customers will have to meet in order to make a return, detail the process, how long it will take, and whether you'll be offering a complete refund or store credit.

This is a good place to list any disclaimer your store will have regarding returns and refunds. Think about things like returning products in their original, unused condition, date of return vs. the date of purchase, etc.